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I purchased two vehicles from Healy Brothers along with extended warranties for both vehicles. My first vehicle was a used minivan. When I went to use my warranty I was told that it was a powertrain warranty even though I was sure I purchased a bumper to bumper warranty. I pulled out my copy of the warranty and it showed that in fact it was bumper to bumper.

In the meantime, I had just purchased a new pickup truck. I also took a look at my copy of that warranty and it showed that four wheel drive was marked off on the sheet even though my truck was not four wheel drive. Then, I compared it to my warranty on the minivan and it also had all wheel drive marked off even though my minivan is not all wheel drive. I called another car dealer to ask if there is a difference in cost on warranties for four wheel drive and all wheel drive compared to cars that don't have either and was told there was a difference in cost.

I then went down to the Healy Brothers dealership and asked to see their copies of my warranties. The warranty for the pickup truck looked the same as my copy. However, the warranty for the minivan had been altered after I signed it. Bumper to bumper had been crossed off and powertrain was checked off, and all wheel drive had been crossed off.

I have since been reimbursed for the diffence in payment on both of these warranties and the dealership is now honoring the bumper to bumper service on the minivan.

I wanted to let people know about this so that they are not taken advantage of. When I originally heard that I had purchased a powertrain warranty I thought that I had made the mistake. If I hadn't checked my copy of the paperwork, I would have believed them. I hate to think how many people this has happened to.

Location: Brooklyn, New York

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Guest

I think Healey brothers of vailsgate ny is a terrible business and no one should trust them. I went there last yr and tried to lease a car for around 5500 the rep could if been Steve ou Jeff not sur of salesman with dark hair and mustache tried to put me in a 17000 car for almost 2 hrs there and I said no no no can't afford it, but still wanted to push it we'll credit check didn't make it scores weue around 600 and they wanted alittle higherwell my husband called when I got home and said don't try and force my wife into buying a cR that she can't afford. We'll 9 months down the line I did a creditreport and don't u know healey bros came up 6 or 7 times on my credit report I was devastated they told me that could ruin your score and go down about 50 points I've told plenty of family and friends never to use them again shame on them for messing with my score but they've got his number now.

Guest

spent 7 hours at healey in goshen for a no money down program still i offer my trade in not much but they can still make a little on this no money down prgram still hours later leave empty handed and a waste of time

Guest

I've bought several cars from Healey Brothers along with my family for years now and I've never had a problem.

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